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Terms & Conditions

Services terms and conditions of use

By signing up with our services, you accept all these policies and rules. You understand that by following these rules, you will be able to get the most out of our provided services, and that by violating any of these policies you may have your account terminated.


Warranties

Motion Hosting makes no warranties of any kind, whether expressed or implied, for the service it is providing. Motion Hosting will not be responsible for damages the customer suffers. This includes loss of data resulting from delays, non-deliveries, misdeliveries, or service interruptions caused by its own negligence, subscriber's errors or omissions, or due to the fault of third parties.


Content

Any and all services provided by Motion Hosting may be used for legal purposes only. This means, that illegal material is strongly prohibited. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State and/or City law, is prohibited. Any data that violates international laws, is forbidden as well. All content that we judge threatening or obscene, and/or material protected by trade secret and other statue can and will be reviewed by Motion Hosting. Any material that fits into any of the above and below cases, can be deleted with no prior warning by Motion Hosting. Motion Hosting forbids any material that is listed below. This includes but is not limited to links or any material referring to the following:


  • Pirated software.
  • Hackers materials.
  • Pornography of any kind.
  • Warez Sites (Cracks to licensed software for example).
  • Illegal audio/video (illegal mp3, illegal recorded samples).

Motion Hosting will be the sole arbiter as to what constitutes a violation of this provision. You will be notified in time, and you'll have to remove (censor) the material we'll point out, immediately. If Motion Hosting will need to contact you more than 3 times about a violation caused by you, your account will be discontinued with no refund.


Refund policy and money back guarantee

All refunds requested with a valid complaint will get a refund of the month's hosting. A valid complaint is determined by Motion Hosting. These include but are not limited to:

  • Server down for several days in a row.
  • No service provided in over a week.
  • If customer can support or prove his or her complaint in a valid manner.
  • Motion Hosting overcharged a credit card.

Some customers may request refunds, whereas their reasons are not valid. These include, but are not limited to:

  • Slow connection caused by client's ISP/network.
  • Client's ignorance and/or negligence.
  • Already having logged in to his or her account excessive number of times.
  • Non-payment for a service by customer.

All new accounts qualify for a 30 days money back guarantee. No refund is available after that period. Motion Hosting may refuse to issue a refund for one of the following reasons. These include but are not limited to:

  • Customer has already used more than 10% of monthly traffic included.
  • Service abuse, which includes but is not limited to SPAM, server hacking attempts.
  • Misusage of hosting account.
  • Violating content stored on the customer's account.

Shell and crontabs

We don't allow for customers to setup their own background programs. Background programs can and do slow down servers. Shell is not allowed for security reasons. We currently do not allow IRC or IRC bots to be operated on our servers, sorry. These tend to be huge system resource hogs.


Copyright policy

Customer warrants that any material submitted for publication on Motion Hosting does not violate or infringe any copyright, trademark, patent, statutory common law or proprietary interest of others or contain anything obscene or libelous. Motion Hosting reserves the right to remove any and all materials which infringe on copyright work. Such materials may be removed at any time upon receiving a complaint and or notice of copyright infringement.


Spam and abuse

As long as multiple recipients haven't agreed to be on your mailing list, then spamming, or sending unsolicited email, from a Motion Hosting server or using an e-mail address that is maintained on an Motion Hosting machine or advertising a site hosted on an Motion Hosting server is STRICTLY prohibited. Motion Hosting will be the sole arbiter as to what constitutes a violation of this provision. Any attempts to undermine or cause harm to a Motion Hosting server or customer of Motion Hosting is strictly prohibited, and is followed by deactivation of account with no refund.


Payments

Upon signup each user is assigned an internal payment account called Wallet. Initially the Wallet would have zero ($0.00) balance. All recurring charges are attached to the Wallet, not to the credit card of the user. It is customer's responsibility to ensure that the Wallet contains sufficient amount to cover upcoming payments. Users that do not have enough funds on their Wallet account will receive an automatic e-mail reminder. Failure to re-bill next month fee would result in immediate account suspension. Suspended accounts would be kept 1 month. Exceptions may apply.


Disclaimer

Motion Hosting requires that its agreements be made with a person who is qualified to contract. As such, subscriber must be over the age of eighteen (18) years. Motion Hosting cannot accept payments from persons who are not at least eighteen (18) years of age.


Domain registrations

If a customer registers domain name through Motion Hosting then he/she authorizes Motion Hosting to register the domain name using his/her contact information provided during signup. For all new domains, there is a yearly non-refundable registration fee. Motion Hosting will automatically charge your account Wallet for this fee as well as all annual non-refundable renewal fees on your behalf while your Motion Hosting account is active. These fees will appear in your billing account billing history.

Free domain option is only applicable when registering for related hosting packages for 1 year


Server usage

Many factors can slow down a server. In order to guarantee the fastest possible connections, we need to monitor our servers for processes that overload them. Any party that slows our servers down, can and will be notified. Motion Hosting reserves the right to kill any process (i.e. end a software's execution) that is overloading a server, or slowing it down heavily. Any contents on this page is subject to change without prior notice. Customer is responsible for regularly reviewing these Rules and Regulations (policies). Continued use of Motion Hosting services following any such changes shall constitute the Customer's acceptance of such changes.


ICANN domain registrations educational page

ICANN Registrant benefits and responsibilities

 
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